SentiProMo is a software, developed based on research results of previous projects. The aim of the software is the digital representation of service processes in small and medium-sized enterprises and the analysis of related data. In particular, the research focus is on sentiment analysis.
More information and download of the software can be found at https://sites.google.com/view/sentipromo, a website created in the context of the BPM 2020 International Workshops conference, Seville, Spain, September 13-18, 2020.
Lüftenegger E., Softic S. (2020) SentiProMo: A Sentiment Analysis-Enabled Social Business Process Modeling Tool. In: Del Río Ortega A., Leopold H., Santoro F.M. (eds) Business Process Management Workshops. BPM 2020. Lecture Notes in Business Information Processing, vol 397. Springer, Cham. https://doi.org/10.1007/978-3-030-66498-5_7
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