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Publications

Below you can find an excerpt of our publications since 2021.

Please contact us if you wish to see publications from 2007 – 2013.

2021

Author Title Type Publication
Lüftenegger, E. Co-creating Service-Dominant Business Artifacts with Action Design Research: Towards Ambidextrous Business Process Management. Journal Revista de Informática Teórica e Aplicada, 28(1), 63-77. https://doi.org/10.22456/2175-2745.107748
Plakolb, S., Jäger, G., Hofer, C., & Füllsack, M. The effect of urban and rural mobility behaviour on congestion and emissions resulting from private motorized traffic. Buch In P. Ahrweiler & M. Neumann (Hrsg.), Advances in Social Simulation (S. 541–550). Springer International Publishing. https://doi.org/10.1007/978-3-030-61503-1_51
Plakolb, S., Hofer, C., Jäger, G., & Füllsack, M. Automated detection of entry and exit nodes in traffic networks of irregular shape. Journal International Journal of Computational Economics and Econometrics, 11(2), 143. https://doi.org/10.1504/IJCEE.2021.114548
Lüftenegger, E., Softic, S. SentiProMo: A Sentiment Analysis-enabled Social Business Process Modeling Tool Konferenz, Full Paper, Präsentation Del-Río-Ortega.A, Leopold.H, Santoro.S (eds). Business Process Management Workshops. BPM 2020. Lecture Notes in Business Information Processing. Springer, Cham

2020

Author Title Type Publication
Lüftenegger E. Achieving Business Model Innovation with the Personalized Product Business Model Radar Template. Buch In: Lalic B., Majstorovic V., Marjanovic U., von Cieminski G., Romero D. (eds) Advances in Production Management Systems. Towards Smart and Digital Manufacturing. APMS 2020. IFIP Advances in Information and Communication Technology, vol 592. Springer, Cham. https://doi.org/10.1007/978-3-030-57997-5_16
Slavko, R., Tasic, N., Marjanovic, U., Softic, S., Lüftenegger, E., Turcin, I. Student Performance on an E-Learning Platform: Mixed Method Approach Journal International Journal of Emerging Technologies in Learning (iJET), [S.l.], v. 15, n. 02, p. pp. 187-203, jan. 2020. ISSN 1863-0383.
Hrnjica, B., Music, D., Softic, S. Model-Based Recommender Systems Buch Al-Turjman F. (eds) Trends in Cloud-based IoT. EAI/Springer Innovations in Communication and Computing. Springer, Cham, https://doi.org/10.1007/978-3-030-40037-8_8
Softic, S., Lüftenegger, E., Turcin, I. Tracking and Analyzing Processes in Smart Production Buch Al-Turjman F. (eds) Trends in Cloud-based IoT. EAI/Springer Innovations in Communication and Computing. pp 37--50, Springer, Cham, https://doi.org/10.1007/978-3-030-40037-8_3
Hrnjica B., Softic S. Explainable AI in Manufacturing: A Predictive Maintenance Case Study Konferenz, Full Paper, Präsentation Lalic B., Majstorovic V., Marjanovic U., von Cieminski G., Romero D. (eds) Advances in Production Management Systems. Towards Smart and Digital Manufacturing. APMS 2020. IFIP Advances in Information and Communication Technology, vol 592. Springer, Cham. https://doi.org/10.1007/978-3-030-57
Softic, S., Lüftenegger, E. Usability Analysis of Cost-Benefit Tracker: A Tool for Utility Analysis of Business Processes Konferenz, Full Paper, Präsentation Hansen, C., Nürnberger, A. & Preim, B. (Hrsg.), Mensch und Computer 2020 - Workshopband. Bonn: Gesellschaft für Informatik e.V.. DOI: 10.18420/muc2020-ws116-004

2019

Author Title Type Publication
Plakolb, S., Jäger, G., Hofer, C., Füllsack, M. Mesoscopic Urban-Traffic Simulation Based on Mobility Behavior to Calculate NOx Emissions Caused by Private Motorized Transport Journal Atmosphere, 10(6), 293. DOI 10.3390/atmos10060293
Jäger, G., Hofer, C., Füllsack, M. The Benefits of Randomly Delayed Charging of Electric Vehicles Journal Sustainability, 11(13), 3722 DOI 10.3390/su11133722
Lüftenegger, E. Management Tools in Smart Service Engineering für Industrie 4.0 Buch "Intelligente Produktion / Smart Production". Eds. S.Sarotar and Matjaz Mulej. 2019. Pearson. ISBN 978-1-78764-269-0
Lüftenegger, E. Servitization und Industrie 4.0: Neue Geschäftsmodelle in der Service-Dominant Industrie 4.0 Buch "Intelligente Produktion / Smart Production". Eds. S.Sarotar and Matjaz Mulej. 2019. Pearson. ISBN 978-1-78764-269-1
Softic, S., Lüftenegger, E. , Turcin, I. Process Performance Tracking for Smart Production Konferenz, Full Paper, Präsentation 12th International Scientific Conference on Production Engineering Development and Modernization of Production (RIM 2019 ,Sarajevo, BiH, ISSN:2566-3257
Hrnjica, B., Music, D., Softic, S. Development of Recommender Systems using ML.NET Konferenz, Full Paper, Präsentation 12th International Scientific Conference on Production Engineering Development and Modernization of Production (RIM 2019) ,Sarajevo, BiH, ISSN:2566-3258
Lüftenegger, E., Softic, S. Service-Dominant Business Model Financial Validation: Cost-Benefit Analysis with Business Processes and Service-Dominant Business Models Konferenz, Full Paper, Präsentation 30th Central European Conference on Information and Intelligent Systems (CECIIS 2019), Varaždin, Koratien
Rakic, S., Pavlovic, M., Softic, S., Lalic, B. , Marjanovic U. An Evaluation of Student Performance at e-Learning Platform Konferenz, Full Paper, Präsentation 17th International Conference on Emerging eLearning Technologies and Applications (ICETA), Starý Smokovec, Slovakia, 2019, pp. 681-686. doi: 10.1109/ICETA48886.2019.9040066

2018

Author Title Type Publication
Striebl, M., Softic,S Einsatz eines Live-Video-Assistenzsystem im Problemlösungszyklus von Service- und Instandhaltungspersonal Konferenz, Full Paper, Präsentation uDay XVI – Assistenztechnologien in der Arbeitswelt am 21. Juni 2018, FH Voralberg
Striebl, M., Brandl, P., Softic, S. Einsatz eines Live-Video-Assistenzsystem im Problemlösungszyklus von Service- und Instandhaltungspersonal Konferenz, Full Paper, Präsentation MCI-WS18: Smart Factories: Mitarbeiter-zentrierte Informationssysteme für die Zusammenarbeit der Zukunft, Mensch und Computer 2018, Dresden, 04.09.2018
Lüftenegger, E., Softic, S., Hatzl, S., Pergler, E. A management tool for business process performance tracking in Smart Production Konferenz, Full Paper, Präsentation MCI-WS18: Smart Factories: Mitarbeiter-zentrierte Informationssysteme für die Zusammenarbeit der Zukunft, Mensch und Computer 2018, Dresden, 04.09.2019
Lüftenegger, E. Business Model Radar: Ein ManagementTool zur Gestaltung digitaler Ökosysteme Fachzeitschrift Wirtschaftsnachrichten, Sonderheft, Report 2018, Themenspezial mit Forschung und Aus- und Weiterbildung. INNOVATION, S.27, September 2018
Rakic, S., Softic, S., Vilkas, M., Lalic. B., Marjanovic, U. Key Indicators for Student Performance at the E-Learning Platform: An SNA Approach Konferenz, Full Paper, Präsentation 16th International Conference on Emerging eLearning Technologies and Applications (ICETA), Stary Smokovec, 2018, pp. 463-468. doi: 10.1109/ICETA.2018.857223
Hatzl, S., Knefz-Reichmann, A., Pergler, E., Jungwirth, G. E-Service Pricing: State-of-the-Art analysis and requirements mapping Konferenz, Full Paper, Präsentation 21th International Conference Excellence in Services, Le Cnam Paris, 30 and 31 August 2018
Rachinger, M., Rauter, R., Müller, C., Vorraber, W., Schirgi, E. Digitalization and its influence on business model innovation Journal Journal of Manufacturing Technologiy Management, 30(8), S. 1143-1160 DOI 10.1108/JMTM-01-2018-0020

2017

Author Title Type Publication
Turcin, I., Softic, S., Traussnigg, U., Trif, A. Initial study on the state of the art solutions for the simulation of the thermoregulatory sweating conditions Konferenz, Full Paper, Präsentation MTeM 2017,The 13th INTERNATIONAL CONFERENCE MODERN TECHNOLOGIES IN MANUFACTURING, Cluj-Napoca, ROMANIA 12.10 - 13.10, 2017
Jaakkola, E., Meiren, T., Witell, L., Edvardsson B., Schäfer, A., Reynoso, J., Sebastiani, R., Weitlaner, D. Does one size fit all? New service development across different types of services Journal Journal of Service Management, Vol. 28 Issue: 2,pp.

2016

Author Title Type Publication
Weitlaner, D. Smart Maintenance Services: Migration langjähriger etablierter Industrieanlagen Fachzeitschrift WINGbusiness, 2016 (2), 33-37
Weitlaner, D., Softic, S., Breslmair, G., Pergler, E., Liu, X., Loidolt, T. SEPP: A service evaluation programming platform used for value-based service pricing Konferenz, Full Paper, Präsentation CECIIS 2016, Varazdin
Höber, A., Weitlaner, D., Pergler, E. Performance Journey Mapping: Insights from a methodological triangulation Journal Journal of Information and Organizational Sciences, 40 (1), 45-65
Weitlaner, D., Hollosi, A. Clusters & Innovation: Making Ideas Happen - Innovationsverhalten von Klein- und Mittelunternehmen innerhalb zentraleuropäischer Cluster Buch Leykam
Softic, S., Taraghi, B., Ebner, M. Dashboard zur Verfolgung von Lernaktivitäten in einer personalisiernten Lernumgebung mittels semantischer Modellierung der Benutzerdaten Forum, Full Paper, Präsentation FFH 2016, Wien
Weitlaner, D. Process Culture: Maturity, Drivers, and Barriers Konferenz, Full Paper, Präsentation S-BPM ONE 2016, Erlangen

2015

Author Title Type Publication
Weitlaner, D., Process maps do not fall form the sky: a 5-step approach Präsentation, Konferenz Management Poslovnih Procesov 2015, Lublijana
Pergler, E., Weitlaner, D., Höber, A., Liu, X., Loidolt, T., Connecting value assessment and dynamic pricing of services to the performance journay mapping framework Full Paper, Präsentation, wissenschaftliche Konferenz 26th Central European Conference on Information and Intelligent Systems (CECIIS2015), Varazdin
Weitlaner, D., Suter, A., Grünwald, S., Komplexitätsreduktion und Schließung der Lücke zwischen Prognose und effektivem Bedarf in Logistiksystemen Full Paper, Präsentation, wissenschaftliche Konferenz WiLD 2015, Leoben
Stocker, A., Richter, A., Kaiser, C., Softic, S., Exploring Barriers of Enterprise Search Inplementation: A Qualitative User Study Journal Aslib Journal of Information Management
Weitlaner, D., Höber, A., Schweighofer, P., Aschbacher, H., Measuring the impact of Smart Services: Insights into a case study Full Paper, Präsentation, wissenschaftliche Arbeit 18th Toulon-Verona (ICQSS) International Conference, Palermo
Weitlaner, D., Grünwald, S., Prozessoptimierung im Unternehmensverbung mittels adapiertem PageRank-Verfahren Präsentation, Forum 13. Internationaler Leobner Logistik Sommer, Leoben
Weitlaner, D. Prozesslandkarte fallen nicht vom Himmel: ein 5-Schritte-Vorgehen Präsentation, Forum 8. Praxisforum BPM & ERP, Höhr-Genzhausen
Pergler, E., Glatz, D., Adeslberger, C., Schamberger, R., Acceptance and Value of Mobile Payment Service Designs in Complex Ecosystems Journal Intarnational Journal on Advances in Internet Technology
Schäfer, A., Edvardsson, B., Weitlander, D., Jaakkola, E., Witell, L., Sebastiani, R., Meiren, T. & Reynoso, J., Key Performance Drivers in New Service Development Abstract, Präsentation, wissenschaftliche Konferenz QUIS14, Shanghai
Meiren,T., Schäfer, A., Sebastiani, R., Jaakkola, E., Weitlaner, D., Edvardsson, B., Witell, L., Kahn, I., & Reynoso, J., Derivation of a service Full Paper, Präsentation, wissenschaftliche Konferenz 2015, Napels Forum on Service, Neapel
Suter, A., Vorbach, S., & Weitlaner, D. Die Wertschöpfungsmaschine. Strategie operativ verankern - Prozessmanagement umsetzen - Operational-Excellence erreichen. Buch München, Hanser
Höber, A., Pergler, E., Weitlaner, D., & Grahsl, H.-P. Performance journey mapping: a service performance assessment framework Journal The TQM Journal
Schweighofer, P., Ebner, M Aspects to Be Considered when Implementing Enhanced Learning Approaches A Literature Review Future Internet, 7(1), S. 26-49
Schweighofer, P., Grünwald, S., Ebner, M. Technology Enhanced Learning and the Digital Economy A Literature Review International Journal of Innovation in the Digital Economy, 6(1), S. 50-62

2014

Author Title Type Publication
Weitlaner D. & Kohlbacher M. Process management practices: organizational (dis-)similarities Journal The Service Industries Journal
Weitlaner D. & Kohlbacher M. Process Culture and Its Impact on Organizational Performance Extended Abstract, Präsentation, wissenschaftliche Konferenz 3rd Economic and Business Review Conference 2014, Ljubljana
Suter, A., & Weitlaner, D. Innovation von Organisation und Prozessen: Grazer Ansatz für Organisations- und Prozessgestaltung Fachzeitschrift WINGbusiness
Pergler, E.; Anger, I.; Rößler, T. A Framework for Value-in-use Predictions Based on Obtaining Non-precise Indicators Full Paper, Präsentation, wissenschaftliche Konferenz 25th Central European Conference on Information and intelligent Systems (CECIIS2014), Varazdin
Weitlaner, D., Grahsl, H.-P., Höber, A., Pergler, E., Ehrenhöfer, C., & Kreuzer, E Performance journey mapping: Evaluation of a service performance assessment framework Full Paper, Präsentation, wissenschaftliche Konferenz Mensch und Computer 2014, München
Pergler, E., Höber, A., Weitlaner, D.,Grahsl, H.-P., & Ehrenhöfer, C. Performance journey mapping: A tool-supported framework for service performance assessment in SMEs Full Paper, Präsentation, wissenschaftliche Konferenz 23rd International Conference on Information Systems Development (ISD2014), Varazdin
Meiren, T., Schäfer, A., Sebastiani, R., Jaakkola, E., Weitlaner, D., Edvardsson, B., & Reynoso, J. Trends and perspectives in new service development Abstract, Präsentation, wissenschaftliche Konferenz 23rd Frontiers in Service Conference, Miami
Pergler, Elisabeth; Adelsberger, Christian; Glatz, Daniela; Schamberger, Rainer Acceptance of Mobile Payment Service Designs in Complex Ecosystems Full Paper Proceedings of The Eighth International Conference on Digital Society (ICDS 2014), March 23-27 2014, Barcelona, Spain
Weitlaner D., Grahsl H.-P., Schweighofer P. Evaluating Services and Associated Business Models Using a Multi-Tier Framework Full Paper, Präsentation, wissenschaftliche Konferenz Science-to-Business Marketing Conference 2014, Winterthur
Witell L., Edvardsson B., Jaakola E., Meiren T., Reynoso J., Schäfer A., Sebastiani R., Weitlaner D. Organizing and managing NSD: A cross-sectional survey of European Companies Abstract, Präsentation, wissenschaftliche Konferenz AMA SERVSIG 2014, Thessaloniki
P. Schweighofer Bevor es peinlich wird, fragen wir lieber Google - Warum IT-Dienstleistungen von Google, Apple und Co unser Leben bestimmen Vortrag TU Graz - Gesellschaftliche Aspekte der Informationstechnologie